FIELD SALES SOLUTIONS

SITUATION

At each customer site, field workers handle the complete sales cycle — from the ordering process to the delivery of product, invoicing, returns, merchandising and the general management of the customer relationship.

When you don’t have real-time visibility into inventory and planogram compliance or site-specific competitive tactics, you’re not optimally prepared for a sales call. You may also miss out on valuable opportunities to cross-sell and up-sell.

And lack of real-time order management could cause delays in product availability that leaves retail shelves empty. The result? lost sales for your customers and you.

SOLUTION

• Field Sales and Direct Store Delivery (DSD) solutions equip your personnel with purpose-built mobile devices so they can effectively respond to customer requests and requirements.
• Agility is improved using real-time visibility to take advantage of new opportunities, optimize product mix and immediately counter competitive threats.
• Field workers can perform pre-sales, merchandising, sales and route accounting activities, accept payments, issue credits, capture customer signatures, and more effectively interact with customers.
• With access to a wealth of product information, including available inventory, pricing and any current promotions, field workers are better prepared to provide superior customer service boost sales.
• More sales opportunities per shift
• Greater predictability and visibility in buying signals / demand forecast
• Differentiated and compliant brand positioning and experiences
• Higher effectiveness/impact of marketing spend
• Increased customer bases
• Enhanced customer satisfaction
• Improved free cash flow