Service and Support

AMC (Comprehensive & Non- Comprehensive)

Comprehensive AMC

In a comprehensive AMC, the analysis of breakdowns/faults in the hardware and repairing/service is taken care by us. This includes spare parts replacement. Apart from this, preventive maintenance is also done, on a pre-determined/agreed-to frequency.

Note: It excludes all physical mishandling or damages.

Non-Comprehensive AMC

This is similar to a Comprehensive AMC, but in this, the cost of spare parts replacement must be borne by the customer. This usually means only service. Preventive maintenance comes under this, and a consultant will advise on hardware break down.

What We Do Under AMC

  • Inspections under breakdown maintenance and monthly preventive maintenance during normal working hours to the equipment.
  • The Preventive maintenance will be done 01 days in a Quarter month of the equipment mentioned in Maintenance Contract.
  • Preventive maintenance includes:-
    • Service calls in a month with response time of 24 hours during normal business working hours if a call is placed before 10 AM else by next working day.
    • Onsite Team Viewer support within 2 hours related to any IT/or online problem.

Facility Management Services

Exclusive Facility Management Services are rendered for all Industrial and Commercial units. A’ Niche Infotech provides Facility Management Services to Your Business to Increase Productivity.

Rental Scanners.

We offer high-speed barcode scanners on lease for bulk scanning of your precious barcodes

Features:

  • No investment in hardware.
  • Heavy-duty and high speed scanner for bulk scanning